Privacy Policy

Information we collect

When you contact us through the message form, live chat or inquiry form on this website, we collect the name, email address, phone number, company name, country or region and the details of your requirement that you provide voluntarily.

We also record anonymous usage statistics automatically, including the pages visited, referral source, device type and a masked IP subnet (only the first three octets are retained, salted and hashed), used to understand how the site is used and to improve the content.

How we use this information

This information is used solely to answer your enquiry, send quotations and technical documentation, process orders and after-sales service, and to improve the website. We do not sell, rent or share your details with unrelated third parties for marketing.

When you submit an inquiry, the form contents are emailed to our designated business mailbox for internal follow-up.

Retention

Your inquiry and contact records are kept for as long as our business operates, so that we can provide ongoing after-sales and technical support. Usage statistics are retained for the most recent 12 months.

Third-party services

Usage analytics on this website are self-hosted and stored on our own servers. Apart from third-party analytics you explicitly enable in the admin panel (such as Google Analytics or Baidu Tongji), we do not load additional tracking scripts.

You may contact us at any time by email to request access to, correction of, or deletion of your personal information.

Cookies

This website uses a single necessary cookie to maintain the administrator login session, plus local storage to remember your language preference. No advertising cookies are set.